MYLES 5 YEAR QUALITY GUARANTEE
Every piece of Myles gear is made for the long run, which means it’s built to last. That’s why we promise to replace or give store credit for any items purchased from our website with defects that are not the result of expected wear and tear for 5 years from the time of purchase. It’s the right thing to do for our customers who put their trust in us to deliver durable, quality apparel, and the right thing to do for the planet because poorly made gear turns into waste.
If your Myles gear ever truly lets you down, send us a note at firstname.lastname@example.org. We’ll send you a replacement or your store credit, along with a prepaid shipping label to send the defective product to our partners at The Renewal Workshop. They'll either responsibly repair, refurbish or upcycle it. The important thing is, we'll make sure Myles gear stays out of landfills.
FREE RETURNS & EXCHANGES FOR 60 DAYS
We’re happy to offer free, no-hassle returns and exchanges on all U.S., U.S. Military, and Canadian orders unless the item is marked as Final Sale on our website. Returned items must not have been worn, altered or washed and must be sent back within 60 days of placing your order. Please note there will be a $5 shipping and handling fee for mail-in refunds. Exchanges, returns for store credit, and all drop-off returns are free.